We offer a full slate of customer, operations, and support documents and resources to support your product or service.

 

We recognize its important that your customers, whether internal or external, know how to obtain new service or product, how it's supported, useful how tos and references, and help resources.

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Equally important, is the need for staff and management to have the right documents and resources to support product or service lifecycle -- from project inception, design, development, deployment, and support.

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We offer the following services:
 

Standard Technical Materials and Documents
 

• Standard Operating Procedures

• Quick References

• Job Aids

• Best Practices

• Governance

• User Manuals

• Administrative and Operations Documents

• Policy and Quality Documents

• Customer Support and Help Resources

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Web Technologies
 

• Web Site User Experience (UX) and User Interface (UI)  Design
   

• Microsoft SharePoint documentation and site design, development, and administration.
   

• Implementation of WIX web sites, OneDrive, Facebook, Google products, Confluence, YouTube, Twitter, and other online cloud tools
   

• Development of interactive, specialized, and downloadable documentation in PDF/Adobe Acrobat format
   

• One line and instructional presentation using Adobe Captivate, Adobe PDF, Articulate Storyline and 
   

• Audio and video development/editing for online presentation

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Infographics Design and Development
 

• Infographics and Icon Design
   

• Graphics and Image Design for Web and Print
   

• Stock Image Design

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